- This UK-based medical device manufacturer founded in the 1700s specialises in products designed to improve the quality of life for patients.
- This organisation is a long-standing family-run business that invests in research and development to create innovative healthcare products used globally.
- Employees work for a company focused on improving patients’ lives through healthcare innovation and support services.
- The organisation promotes a culture built around caring, listening, and teamwork.
- They invest in staff development and encourage employees to grow their skills and careers.
- The company emphasises social responsibility and sustainability, including environmental initiatives and community support.
- This Customer Operations Coordinator role based in South Melbourne will see you managing customer orders, inventory and supply chain operations for a leading healthcare company.
- Coordinate order fulfilment with local warehouses, freight providers and international suppliers to ensure on-time delivery.
- Monitor inventory levels, stock movements and replenishment while maintaining accurate records and reporting.
- Build strong relationships with customers, logistics partners and internal stakeholders across Australia and the UK.
- Resolve customer enquiries, order discrepancies, returns and credits while delivering exceptional customer service.
- Join a values-driven healthcare organisation offering flexible office hours, a collaborative culture and the opportunity to make a meaningful impact on patients' lives.
- Previous experience in customer service, customer operations, supply chain, inventory or order processing.
- Strong organisational skills with exceptional attention to detail and the ability to manage multiple priorities.
- Experience with inventory management, stock control or warehouse coordination.
- Intermediate to advanced Microsoft Excel skills and confidence using ERP or inventory management systems.
- Excellent communication skills with the ability to build strong relationships with customers and internal stakeholders.
- A proactive, solutions-focused mindset and a genuine commitment to delivering outstanding customer service.
- Full working rights for Australia and be vaccinated against COVID-19.