Customer Service Representative

Customer Service Representative

Contract Type:

Full Time/Hybrid

Location:

Lane Cove, New South Wales

Industry:

Call Centre & Customer Service

Salary From:

70000 75000  Year

Date Published:

28-Nov-2025

THE COMPANY YOU WOULD BE JOINING
  • Global, well established medical device company renowned for their surgical product innovation.
  • They specialise in developing bespoke surgical solutions which make a difference and are known for their high quality and reliability.
  • Very values driven organisation with an exceptionally supportive, hands on and collaborative team.
WHAT’S IN IT FOR YOU
  • Global, family-owned medtech company with a 120+ year legacy delivering cutting-edge surgical instruments, implants and operating-theatre solutions worldwide.
  • Small, close knit team in an established company whose culture is very collaborative.
  • A company that invests heavily in their people.
WHAT YOU WILL MANAGE
  • This Customer Service Representative position is perfect for someone easing back into the workforce or looking for a change. Start 2 days/week and gradually move into full-time after 6 months.
  • You will support customers via phone/email, process orders, handle logistics, and manage bookings.
  • In this role you will enjoy flexibility: free on-site parking, future hybrid model (3 days office, 2 WFH), and flexible hours between 7am–6pm.
  • Use your strong communication and organisation skills to ensure smooth orders, accurate invoicing, and top-tier customer support.
WHAT QUALIFICATIONS, EXPERIENCE & SKILLS WILL YOU NEED TO GET THE JOB?
  • Previous experience in a customer service role.
  • Excellent communication skills with strong phone etiquette and a team-focused approach.
  • Strong attention to detail, problem-solving skills, and ability to work in a fast-paced environment.
  • Basic accounting knowledge, understanding of credits/debits, and experience with ERP systems.
  • Proficient in Microsoft Word, Excel, Office, and PowerPoint.
  • You must be fully vaccinated against COVID-19 and have full working rights for Australia.
INTERESTED?
Please 'apply now' quoting reference number 3774 or call Nicole Villanueva on 0414.919.461. Please note, your details/resume will not be sent anywhere without a formal interview and, if successful, your subsequent prior permission. Personal information provided will be used for recruitment purposes only and be treated in the strictest confidence. Only shortlisted candidates will be contacted.
Apply Now
Apply Now

Posted on 28-Nov-2025

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